Managing the tricky side of the home service sector

All those years ago when I first became involved with franchising, the franchised home service industries were pretty much limited to lawn mowing and cleaning domestic properties. Franchised businesses were concentrated in the bricks and mortar arena. Predominantly retail and food. Why? Because franchisees attracted to these areas had the skills to take on the business management required as well as delivery of the product.

Can Franchise Fare Better in these Tough Times?

We weren’t surprised when we recently read that the accommodation and food services sector is being hit by a wave of insolvencies. The ABC recently reported that ASIC says more than 1,000 external administrations have been appointed this financial year to March 25 – double the amount from the…

The secret to developing a successful franchise group in 2023

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The growth of digital marketing means lead generation and marketing have to be managed by franchisors in most cases. It is too big and specialised a job for most franchisees to take on. Associated with that are other parts of business which are becoming more digitally aligned – communication systems, email, POS tied into a central bookkeeping system – the list goes on.

What’s happening with food service in 2023

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A recent guest on my Franchise Simply Radio Show, Wes Lambert, a hospitality industry expert, told me our monthly spend on the restaurant industry has increased from $4bn per month pre-COVID to $5bn per month today. The hospitality industry is booming. Not everywhere mind you. The CBD is probably not performing so well but with staff choosing to work from home, purchasing up to 5 meals a day (breakfast, mid-morning coffee, lunch, afternoon snack, dinner) the suburbs and regions are definitely flying.

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