I was reminded again the other day that great marketing is one of the foundations of a great franchise.
I don’t mean just the advertising component of marketing but those first steps most businesses often overlook – working out exactly who wants your product, exactly what the product is they really desire and exactly who your customer is – the nitty gritty of the demographics of your perfect customer. This is the marketing strategy and it is essential to get this bit right from the beginning.
One of my clients in the building maintenance industry, who shall remain nameless, contacted me after a break (he simply disappeared half way through the program) to let me know that he had not gone missing in action. He was just not able to continue building his franchised business in the short term because his business had taken off as a result of the work he had done refining his marketing strategy. He was too busy looking after new clients and working out how to leverage himself out of the day to day so he could return to building his franchise business. His turnover has increased from $700,000 to $1,200,000 over seven months!