Franchise Radio Show 44 “Optimising Your Sales Outcomes” with Roger Simpson

Roger Simpson-With over 35 years industry experience, Roger is recognised as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service and selling skills. He is the author of the book “The Retail Solution” published in 2013.

His company, The Retail Solution, has delivered training and coaching programs to retail clients in nearly 30 countries around the world, with most experiencing sale increases well in excess of 100%.

The Success of these powerful and dynamic program is due to focus on increasing the productivity of people which grows sales and increases service levels long term.

A key outcome of all The Retail Solution’s training and consulting is providing clients with the ability to implement the learning points immediately upon return to their workplace and keep it going into the future. This drives immediate and long term results. 

The Retail Solution’s clients are spread across the retail specter and include, 7 – Eleven, Beechworth Bakery, Bedshed, BP, Capital Chemists, Chemmart Pharmacies, Cibo Espresso, Civic Video, Donut King, Ferguson Plarre, Jo Mercer Shoes, Just Cuts, Kathmandu, Michel’s Patisserie, Ritchies IGA Supermarkets & Liquor, Shell, Ted’s Cameras, Terry White Pharmacies, The Just Group.

Roger and his team are passionate about creating great customer service and a triple win for retailers, staff and customers.

To listen to this episode “Optimising Your Sales Outcomes” with Roger Simpson, click here.

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