Dean Lightfoot has had a hands-on journey spanning over three decades in franchising with Gelatissimo, Baskin-Robbins, Subway and Andersens, and delved deep into every facet of the industry. From site selections, lease negotiations, and store training to delivering marketing programs both locally and internationally, his commitment has always been to uplift and support franchisees. Dean firmly believes that when you prioritise and support your franchisees, success naturally follows for the brand. At heart, he is an advocate for creating unparalleled customer experiences.
To listen to this episode “Emerging Franchisor Insights – Nautical Bowls” with Dean Lightfoot, click here.